At lucy, we're all about you—so customer service is super-important to us. In a word, we want your shopping experience with us to be fantastic. It should be quick and convenient; and if you have questions or needs, we've got three ways we can help you:
- Click 'contact us' on the left side of this page, and send us an email. We'll get back to you within two business days.
- Call us at 1.877.999.lucy (5829). Our phone lines are staffed Monday to Thursday from 6:30am to 4pm Pacific Time and Friday from 6:30am to 2:30pm Pacific Time.
- Click on any of the topics to the left to get instant answers to common questions.
