Sales Associate
Summary:
We are looking for Sales Associates who inspire performance. From service to selling to leadership, we are the personification of the brand. We want someone who understands the love of working out, and realizes the need for apparel grounded in performance-level quality with a fashion touch. This is lucy. Try us on.Primary Responsibilities:
Live the Brand
- Be an ambassador of the brand by sharing the lucy vision with customers
- Understand and anticipate the needs of the athlete by living the life
- Bring ‘lucy inspires performance’ and the lucy values to life
- Inform and inspire customers with product expertise
Service + Selling
- Execute lucy selling standards to meet team and individual sales goals and metrics
- Responsible for driving sales and customer experience by maintaining a tidy, safe, and well merchandised store environment; ensure sales floor is properly stocked and fitting rooms, cash wrap, and stockroom are well maintained
- Model a best-in-class service experience that consistently exceeds our customer’s expectations
- Inspire customer confidence and create loyalty to the brand
Merchandise Management
- Assist with the execution of all visual merchandising updates and standards as directed by the store management team
- Use lucy’s inventory and loss prevention policies to minimize loss and maximize sales
Marketing
- Encourage customers to engage in store events such as Fitness Fridays
- Demonstrate knowledge of local market competitors
- Solicit customer e-mail addresses in an effort to help grow lucy’s customer database
Operations
- Minimize controllable expenses and protect gross margin
- Accountable for accurately utilizing lucy’s point of sale system
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Previous retail or customer service experience preferred
- Must be at least 18 years of age
- Ability to work weekend, evening, and holiday shifts
- Ability to learn, retain, and communicate product knowledge
- Ability to maintain store’s visual merchandising standards
- Demonstrated ability to be a strong team player
- Strong verbal communication and interpersonal skills
- Strong judgment and problem solving skills
- Understands the importance of and embraces diversity in the workplace
- Passionate and knowledgeable about fitness activities and fashion
Other Requirements:
- Ability to lift up to 30 lbs
- Must be able to use a ladder, bend and stoop to retrieve stock
- Must be able to stand and move about the store for full shifts (shifts are typically 8 hours)
- Must have visual acuity and be able to use a point of sale system
We offer a comprehensive benefits package, product discounts and more!
lucy activewear is an equal opportunity employer.
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